What’s important to us…

Customers – we have no business without them so we need to make sure they want to come back after each visit. This can only be achieved through our team delivering great service.

Partners – we work on behalf of our Council partners to deliver their services to the local community. We can’t do this without our colleagues.

Green Matters – we are fully committed to being the most Environmental and Sustainable leisure operator we can be and we know we all have a part to play to reduce the impact on the environment.

Colleagues – our teams are the service! We can’t achieve anything without them and hopefully this could be YOU!

If you care about delivering great customer experiences, want to give something back to the community where you live and want to help our environment, we would love for you to join our team at Freedom Leisure.

Are you an enthusiastic individual with a passion for working with children? If so we are looking for an Active Play Community Lead, to join our friendly and professional team. We are looking for someone who is able to make sure that the children have an enjoyable visit and not afraid to join in with the activities available. Our Active Play sessions run every day during the school holidays and they are play sessions that run from various green spaces across Arun. Sessions are aimed at children aged 5-12 years old and their families.

Along with your other team members, you will be responsible for the following:

• Liaising with local parish and town councils where sessions are held
• Setting up and taking down play equipment for each session
• Complete health and safety checks before each session
• Operation of the sessions, including originating and implementing a varied activity programme and encourage children to take part
• Co-ordinate and supervise the children, ensuring their safety during the activities.
• To carry out all duties in accordance with Normal Operating Procedures and Emergency Action Plans.
• Maintaining high standards of hygiene
• Manage customer queries, comments and complaints
• Ensuring the highest level of duty of care and customer service at all times
• We are looking for someone who can interact positively with all children and young people attending the sessions, so that they have an enjoyable and positive experience
• Be an exceptional team player and be confident working in a team environment

If you feel driven to inspire people to be more active, improve their wellbeing and would like a job that will make a real different to local people’s lives then Freedom Leisure is the place for you!

A full training programme will be provided and for those that want to go further, we will work with you to develop a career path with us.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: Casual hours, as and when required.

Successful applicants must be over 25 years of age, with a full clean driving licence as driving our Active Play van will be an essential part of the role.

• Experience of working in a self motivated and proactive manner
• Experience of delivering excellent customer service
• Experience of working directly with customers, especially with children
• Be confident in leading children of varying age through group activity
• Be confident asserting yourself in front of a large group of people
• Excellent communication skills and personal presentation, with a genuine desire to work  with customers to ensure they have an enjoyable experience
• Drive, energy and enthusiasm
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of colleagues
• Flexible and adaptable
• DBS check

Desirable

• First Aid at Work

• An ability to analyse problems, situations and information calmly and appropriately

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Flexible working hours
• Training and development provided
• Paid annual leave
• Fun and busy environment
• Discounted Staff Membership
• Potential permanent work opportunities
• Opportunities to build an exciting career
• Rewarding role supporting health & fitness in the community

Closing date: 18th April 2025

Salary: up to £12.21 per hour