Client Management - Commercial Risk Apprenticeship

Start date: October 2025

Applications close date: 5th May 2025

Better Decisions Begin with You

Aon shapes decisions for the better to protect and enrich the lives of people around the world. When you join us, you’ll become empowered to make the same impact, as you explore ways of becoming a more relevant, connected and valued professional.

Commercial Risk

Commercial Risk Solutions offers risk advisory, risk transfer and structured solutions that help organisations and individuals better identify, quantify and manage their risk exposure.

Our Commercial Risk teams are responsible in helping clients protect their business in a world increasingly exposed to new risks, whether that’s extreme weather events or the emergence of AI, and Aon aims to provide a tailored approached to risk transfer as well as our extensive ability to support with risk management advice and services.

Join our Client Management - Commercial Risk Apprenticeship programme as a valued and permanent employee from day one. Working alongside your colleagues, you will be supporting clients in the management of their insurance programmes. This includes both the placement and supporting our clients with risk identification. You will have the unique responsibility of supporting with some well-known brand names, ensuring they have the insurance cover, which could include a wide range of insurance from property through to cyber.

We have apprentice opportunities in the following teams and locations.

For the London based apprenticeships, please note we will allocate you to a team once you have successfully completed an assessment centre. Please use the information below to support your research into the different teams.

Corporate Team

Locations: Redhill

Overview: We work with specialists across the UK to provide technical advice, programme strategy and discuss risk management proposals to our commercial clients from mid-range size to multinationals across a wide range of sectors. By reviewing their risks and exposures, we aim to minimise loss where possible.

Global Broking Centre Claims

Locations: Chelmsford

Overview: Our Global Claims teams at Aon handle claims for first advice to settlement, providing a bespoke service that best serves our clients needs. We work in a complex contractual environment, handling claims in all regions throughout the world, actively adding value throughout the claims process. Day to day we interact with clients, insurers, reinsurers, loss adjusters and internal Aon colleagues making this a truly exciting role.

Aon Underwriting Managers (AUM)

Locations: Chelmsford / Redhill

Overview: AUM is Aon’s in house managing general agent. They undertake underwriting, aggregation and claims handling services on behalf of insurers. We focus primarily on commercial insurance products across Accident and Health, Property and Casualty, Terrorism, Energy, Financial Lines and Marine sectors. Aon clients have a global footprint, so we work closely with a number of insurer partners in the UK (Company markets and Lloyd’s) to ensure we have the licensing capability to meet client needs

Your role as a Client Management – Commercial Risk Apprentice

As an apprentice, you will be working as a Business Support Specialist, and will play a key part in supporting clients and helping the team manage expectations and delivering on time for our clients.

You will be supported by your colleagues, some having experience of the Aon apprenticeship programme previously, and others who will provide coaching from their experience of working in the Insurance market for many years.

Prepare to make an immediate impact, as our structured training programme will build your knowledge of Aon and commercial insurance, as well as putting you through your industry recognised professional qualifications.

You will be supported to develop your professional skills and future career progression. During your apprenticeship through your skills development, you will build meaningful professional relationships with colleagues and clients.

What the day will look like

• You will be part of a team from day one, supporting the delivery of client-facing activities
• Assisting in the day-to-day running of client risk and insurance programmes
• Carrying out administrative tasks contributing to the broking process
• Build strong working relationships with Insurers
• Opportunities to support our attendance at Industry Networking Events

Your Development

As an Aon Apprentice you will be enrolled onto our development programme when you join. This programme is built around 3 core elements:

1. Business learning – on the job learning and experiences giving you the opportunity to develop your knowledge and understanding of the team and solution line you have joined
2. Centralised learning - UK apprentices complete in an Aon Induction, monthly webinars, business skills training and workshops; all designed to help you develop your knowledge of Aon, build your confidence and your network across our business
3. Professional Qualifications – we want you to be as successful as possible, so we’ll fully support your study towards your level 4 Insurance Apprenticeship and Certificate in Insurance (Chartered Insurance Institute) professional qualification. To support you as you study for your exams, you’ll receive paid study leave, plus an extensive range of study and tuition materials.

Building Relationships

With Aon business leaders playing an active role in our development, you're encouraged to make the most of every networking opportunity open to you. The early relationships you build will include:

Your Apprentice network – you'll meet Apprentices from all areas of Aon in the UK, helping you navigate our business and grow a support network from day one.

Your mentor – an experienced colleague who can help you out with career guidance, specific issues or any general thoughts or queries you have.

Business seniors – many experienced colleagues will be actively interested and involved in your development.

The Early Careers Team – here to help smooth the way, open doors and advise you on developing your knowledge, skills and prospects.

Your career beyond your Apprenticeship

Once you’ve completed the formal apprenticeship programme, you’ll continue to receive lots of support at Aon. We would expect you to be promotion ready within 18 to 24 months and you will continue to grow your career in the Insurance industry. You will also be able to continue your studies for the CII qualifications through to Chartered status. Alongside your development programme, we’ve mentioned above, you’ll have the chance to explore different career paths within Aon.

Next Steps

If you are interested in this apprenticeship programme and would like to apply, here are some things to help you:

Entry Requirements:

• 112 UCAS points from your top 3 A Levels (or equivalent) or 280 UCAS points for exams sat prior to 2017 (excluding General Studies) i.e. BBC
• Five grade 9 – 4 GCSEs including Maths and English (A*- C GCSEs for exams studies prior to 2020)

What are we looking for?

• Motivation– the ability to demonstrate why you are suited to this opportunity and why you want to be part of the insurance industry
• Proactiveness – Keenness to learn is essential
• Passion for delivering exceptional client service
• Ability to build relationships, communicate and work collaboratively with clients and colleagues

• Confidence with Microsoft Products - Word, PowerPoint, Excel. Note, training support will be provided

Locations:

London, Redhill, Manchester

We recognise the value for our Early Career colleagues of being in the office environment from the beginning of their programme. As a new apprentice, you will spend the first 6 months based in the office to support your learning, development, and progression.

This will enable you access to support from managers, collaborate with colleagues as well as grow your network across Aon. After completing this initial training period, you will then have the opportunity to work more flexibly, spending at least 4 days face to face in the Aon office or with clients.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. If you require any reasonable accommodations or adjustments, please contact apprentices@aon.co.uk and a member of the UK Early Careers team will contact you.

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