Roost is seeking a passionate and experienced Assistant General Manager to join our vibrant team in the restaurant industry. As an essential part of our leadership team, you will play a pivotal role in ensuring that our restaurant operates smoothly while delivering an exceptional dining experience to our guests. Your leadership capabilities will help inspire our team, while your attention to detail and operational acumen will contribute to the overall success of our establishment. The Assistant General Manager will work closely with the General Manager to implement strategic initiatives aimed at enhancing customer satisfaction, improving operational efficiency, and increasing profitability. You will be responsible for ensuring the seamless execution of day-to-day operations, managing staff performance, and maintaining our high standards for food quality and service. Moreover, you will assist in financial management, including budgeting and forecasting, driving sales targets, and optimizing costs. If you thrive in a fast-paced environment, have a natural ability to collaborate and lead, and are eager to be a part of a dynamic team that focuses on providing delicious food and excellent service, then this is the opportunity for you!

Responsibilities

• Assist the General Manager in overseeing daily operations of the restaurant
• Train, mentor, and manage front and back of house staff
• Ensure compliance with health and safety regulations and standards
• Monitor and maintain inventory levels, ordering supplies as necessary
• Develop and implement effective marketing strategies to increase customer engagement
• Handle guest complaints and resolve any issues in a professional manner
• Analyze financial performance and contribute to budgeting and forecasting processes

• Proven experience in a supervisory or management role within the restaurant industry
• Strong leadership skills with the ability to motivate and develop staff
• Excellent communication and interpersonal skills
• Familiarity with restaurant management software and POS systems
• Ability to work in a fast-paced environment and manage multiple tasks
• Strong problem-solving abilities and decision-making skills
• Flexibility to work evenings, weekends, and holidays as needed