Position:  Associate Network Engineer

Datacom Location:  Canberra Only

Security Requirements: Must be an AU Citizen in order to be able to get security clearances

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow. 

About the Role (Your Why)
You will be joining our growing Networks Managed Services team, working with a dedicated team to deliver excellence through building true partnership with our important federal customers. The purpose of this role is to provide Datacom and the customer with network solutions, solution implementation and timely updates all whilst maintaining a balanced approached to customer service and team collaboration. As a Network Engineer, you will work across several of our Federal Government client accounts in an agile secure environment to provide security and network solutions that meet or exceed the ISM requirements as well as relevant ISO standards.

This is a full-time permanent position based in our ACT office. This role will be working on an on-call roster with evening and after hours work as agreed with the customer. As this role will be working with our Federal Government clients, Australian Citizenship with eligibility to obtain an NV1 clearance. Candidates with current NV1, NV2 or OSA will be preferred.

What You’ll Do
As an Associate Network Engineer, you will be a member of a highly skilled network engineering team, working on but not limited to:

• Maintaining corporate data communications network services, components, and associated infrastructure under close supervision
• Maintaining technical documentation, reports, and records regarding infrastructure solutions
• Conducting acceptance tests and commissioning communications systems and equipment
• Testing, implementing, monitoring and tuning networking software/hardware to ensure optimum systems performance and highlight potential issues.
• Performing hands-on systems engineering tasks under the guidance of more experienced network engineers
• Providing a low level of escalated technical support to both network users and help desk staff.
• Build strong stakeholder relationships with the team and customer.
• Providing on-call or after-hours support as needed.

What You Will Bring

• 2+ years working in a professional services environment.
• Developing knowledge of Networking and Firewalling covering Datacentres, Local Area Networks (LANs) and Wide Area Networks (WANs).
• Understand the concepts of networking and the security associated with networking.
• Computer skills (Linux preferred).
• Analytical and problem-solving skills.
• Strong customer service focus with excellent communication skills (written and verba).l
• Achieved or working towards tertiary qualifications in Computer Science or Electronics Engineering.
• 2+ years networking experience and coding in Perl and Python would be desirable.

Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.