• Manage and respond promptly to incoming sales inquiries, providing accurate information and guiding potential clients through the sales journey.
• Build and maintain strong relationships with prospective and existing clients by understanding their needs and offering tailored solutions.
• Engage with clients via phone, email, and virtual meetings to explain services, address queries, and nurture leads through to conversion.
• Serve as the "voice" of the company, effectively communicating brand values, key messages, and company vision in all client interactions.
• Collaborate with the marketing team to refine outreach strategies, ensuring alignment with business goals and messaging.
• Maintain and update the CRM system, tracking client interactions and sales progress to ensure a smooth sales process.
• Work closely with the leadership team to support business development initiatives and identify new opportunities for growth.
• Provide insights on client trends and feedback to improve sales strategies and service offerings.
• Participate in weekly sales meetings to align strategies with company objectives.
• Utilize social media channels such as LinkedIn and Facebook to enhance B2B awareness, engage with potential clients, and promote company services.
• Perform other role-specific duties as required.

• Bachelor’s degree in Business, Marketing, Communications, or related industry experience.
• Minimum of 3 years of experience in sales, client engagement, or business development, ideally within a technology or healthcare environment.
• Strong interpersonal and communication skills, with the ability to engage clients effectively and build trust.
• Proven experience managing inbound sales inquiries and nurturing leads through the sales funnel.
• Familiarity with CRM systems and sales automation tools is a plus.
• A proactive and consultative approach to sales, with a passion for delivering exceptional client experiences.
• Knowledge of the healthcare or Software-as-a-Service (SaaS) industries is highly desirable.

As a Twoconnect employee, you get to enjoy the following:

• Work from Home
• Work-life balance
• Dayshift: Monday – Friday 9:00am – 6:00pm (AEST/ AEDT)
• HMO benefits
• Government-mandated benefits
• Training and Development programmes
• Employee Engagement Events (company outings, fun activities, quarterly wellness and self-care sessions)
• Experience working with leading organisations
• Fun, supportive, and inclusive culture
• Dedicated Team Managers that look after your development