We are seeking a Computational Linguist to join our Solution Delivery team. You will be part of a talented software team that delivers the latest in Conversational AI and Virtual Agent technologies, bringing advanced voice and chat driven solutions to enterprises across the world. 

As part of that team, you will be trained on Omilia’s NLU platform and gain an under the hood understanding of all technologies involved in enabling conversational, omni-channel human-system interactions.

The successful candidate will contribute to the design and development of production-grade conversational AI systems using Omilia’s technology suite. Tasks and responsibilities include:

• Working with customers to analyse and understand business requirements.
• Designing the application in line with established usability principles and business requirements.
• Implementing and testing the semantic models and the conversation flow using both machine learning and rule-based techniques.
• Analysing real-life human-system dialogs, assessing the overall system performance, and identifying improvement opportunities.

Knowledge, skills & experience:

• Academic Degree in Computational Linguistics, Natural Language Processing, Computer Science, related field or equivalent experience.
• Excellent command of spoken and written English. 
• Knowledge of Spanish is a strong asset.
• Junior Level Programming Knowledge.
• Excellent communication skills; customer-facing.
• Ambition, enthusiasm and eagerness to learn, aptitude for analytical and creative thinking, with sharp attention to detail. 
• Well organized for both team and/ or solo assignments.
• Accountable within demanding deadlines.

Nice to have:

• Experience with conversational automated dialog systems, either voice or chat-based.
• Experience in any other production-level NLU/NLP solutions will also be considered a plus.
• Experience consuming external systems such as web services.
• Knowledge of Java, Python and/or bash scripting.
• Familiarity with GitLab and Jira.

• Fixed compensation;
• Long-term employment with the working days vacation;
• Development in professional growth (courses, training, etc);
• Being part of successful cutting-edge technology products that are making a global impact in the service industry;
• Proficient and fun-to-work-with colleagues;
• Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.