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Credit Control Assistant (Debt Collection)

Company: Konew FinTech Corporation Limited

Job Location: Central, Hong Kong Island, Hong Kong

Job Type: FULL_TIME - (ON_SITE)

Date Posted: April 05, 2025

External

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  • Closely monitor all post-loan cases and identify overdue repayment to minimise credit losses from time to time
  • Perform phone dunning and/or reminder message to delinquent clients in professional manner
  • Communicate and monitor performance of appointed external parties including debt collection agencies, etc.
  • Liaise with different internal parties in resolving disputes and outstanding accounts
  • Prepare debt collection status report
  • Provide general administration and clerical support to the team
  • Handle enquiries related to collection matters
  • Participate in ad-hoc projects as assigned
  • Tertiary education, or equivalent qualifications at HKQF level 3
  • Minimum 1 year working experience in sales support or customer service, preferably in credit control and debt collection operations
  • Proficiency in both English and Chinese
  • Strong self-motivation, with ability to work independently and under pressure
  • Good interpersonal, negotiation and problem-solving skill
  • Maintain a positive, empathetic and professional attitude toward customers at all time
  • Proficiency in MS Office
  • Immediate available is highly preferred
  • Attractive remuneration package
  • Career progression opportunities
  • Discretionary performance bonus
  • Medical & Dental insurance
  • Birthday leave
  • Anniversary leave
  • Study leave
  • Study subsidy scheme
  • Employee property loan / personal loan scheme
  • Numerous other staff benefits

Success is a state of mind. If you want success, start thinking of yourself as a success.

“Dr. Joyce Brothers”
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