Director, Client Engagement needed in New York, New York, United States

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Director, Client Engagement

Company: WORKHUB AGENCY

Job Location: New York, New York, United States

Job Type: FULL_TIME - (ON_SITE)

Job Salary: 0 USD per month.

Date Posted: April 05, 2025

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Job Description

*This is a remote based job. We are looking for someone in the Eastern time zone. Position Summary: To manage strategical and tactical processes throughout the business engagement and develop an accurate marketing strategy which strikes a perfect a balance between organizational growth and corporate clients' requirements. Duties of Director, Client Engagement are not just related to business engagements, but extend to providing leadership with an innovative perspective, initiating, and facilitating communication across different channels of communication. She/he also has to monitor technical, legal, and sales processes, which results in providing profitable results to the organizationEssential Duties and Responsibilities include the following:Providing the required solution delivery to the client in the assigned time frame, and monitor each and every aspect of business engagement from start till endResponsible for achieving business results such as client satisfaction and profit.Overall accounts management which includes basic accounting, accounts growth, accounts profitability, and developing strategies for successful target completionDeveloping business strategy with respect to proceeding of business engagements, plan execution, and personnel management for optimum target utilizationDemonstrating an innovative leadership strategy for accomplishment of business goals set by the organization and corporate clientsMaintaining long lasting business relationship with current and previous clients, and proposing new and profitable business opportunity with key clientsStriving to develop relationships and/or awareness of Bristol, above the day-to-day contactManaging profitability in business engagement by tracking work statements, budgeting the entire proceedings, and providing optimum management of time and resourceMaintaining consumer satisfaction by maintaining the quality of services offered, ensuring the delivery of work in the assigned time, maintaining client invoice, as well as resolving the clients complains and queriesManaging the entire team involved in the business project, mentoring / organizing the training of the team involved, scheduling team resource in shifts, and resolving issues giving rise to conflicts within the teamCoordinating with technical, legal, and sales department and communicating the same with the project team to ensure optimum performance of the teamDemonstrating excellent oral, verbal, written, and presentation skills for effective communication between business organization and corporate clientsDeveloping profitable marketing strategy for customer outreach and extending consumer base, developing sales pitch, etc., for customer presentationsPromote team building and internal relationshipsOther duties, as assigned Bachelor's degree (B.S. or B. A.) Minimum of five years of client account management/ relationship management experience. Relocation and/or Real Estate experience is a plus; Proven track record of providing superior client service in an advisory or consultative roleStrong project management skills Intermediate Computer Skills in Word and Excel Travel required We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation, an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation, an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.Compensation & BenefitsUnlimited paid time offMedical, Dental and Vision BenefitsFSA & HSA accounts401k with 50% matchLife and personal accident insuranceAdoption assistanceTuition reimbursementEmployee assistance programMarketplace for personal shopping discountsConnection and belonging at BristolAt Bristol Global Mobility, we are committed to leading a diverse and inclusive workplace where all our people are empowered to succeed. As a committed signatory of the UN Women’s Empowerment Principles (WEPs), CEO Action! and member of Includability, we are passionate about equal opportunities and actively encourage applicants from all backgrounds. If you have a disability or condition which may affect your ability to take part in our application process, please let us know and we will make reasonable adjustments for you.

About WORKHUB AGENCY

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