French speaking Trainer - Athens, Greece

Company: WORKHUB AGENCY

Job Location: Athens, Central Athens, Greece

Job Type: FULL_TIME - (ON_SITE)

Job Salary: 0 USD per month.

Date Posted: April 17, 2025

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Job Description

French speaking Trainer - Athens, Greece Job Details | Foundever  French speaking Trainer - Athens, Greece  Req ID#:  398379   Athens, Athens, GR   Job Description:   About FoundeverTMFoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Come and work with us.We are looking for a talented French speaking Trainer to be responsible for performing training needs assessments, designing and delivering curriculum and learning materials and for managing all phases of training interventions, as also measuring the efficiency of each training process and improve metrics. As a Trainer, your daily responsibilities will include:Create, deliver and conclude trainings for new hiresDevelop continuous trainings for teams based on requirementsConducts scenario &role play based sessions for new and current customer advisorsObserves targets and collect feedback for training purposesBuild annual training program and prepare teaching plans for the teamDevelop or oversee the production of classroom handouts, instructional materials, aids and manualsDirect structured learning experiences and monitor their quality of the resultsAcclimate new hires to the business and conduct orientation sessionsAssess training effectiveness to ensure incorporation of taught skills and techniques, such as objection handling and consultative selling techniquesPeriodically evaluate ongoing programs to ensure that they reflect any changes in the market and trendsStay informed about client processes, trends and strategy, as to recommends programs, trainings changes where appropriatePerform any other reasonable duties that may be requested by the Client or Direct ManagersTake responsibility for own personal development.Understand and comply with all regulatory, fair-trading and competition rules and adhere to Health, Safety and Security responsibilities.To succeed in the role, you will need to have:Fluent in French (verbal and written communication skills C1)Fluent in any other EU language (verbal and written communication skills C1)GDS, Amadeus system knowledgeAbility to travel for training purposes Good organization / time management skillsStrong Sales skillsStrong communication skillsAbility to work with a variety of people from diverse backgroundsAbility to solve problems and offer suggestionsAbility to influence behaviorAbility to adhere to all organizational policies and proceduresCoaching skillsMust hold EU citizenship or valid work permit for GreeceBe a local candidate since the position is office based in Athens, GreeceEducation and experiencePrevious training/coaching experience neededKnowledge/abilitiesAbility to organize, prioritize and multi-task.Ability to present to a classroomEffective management of timeExperience of relevant sales training and sales coaching techniquesVery good listening skillsAbility to provide feedback in a positive, objective and supportive mannerAble to effectively use Microsoft applications (i.e.: Word, Excel, PowerPoint, Project, Outlook etc)Go further with FoundeverTMWhat's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.Very competitive wages and stabilityFully paid trainingPermanent contractPrivate healthcare Continuous learning/development opportunitiesCompetitive career opportunitiesA safe, friendly, diverse, supporting and technological companyInternational and multicultural environment (celebrations, initiatives to develop your skills and events to increase the team spirit)EverBetter wellness program (Fitness room in our premises &Personal Trainer)At Foundever, we recognize that our success is rooted in the diversity of our team, and we firmly believe that our differences are a powerful asset. As an equal opportunity organization, we hold a deep appreciation for diversity and actively foster an inclusive environment. We are dedicated to respecting and valuing the unique perspectives, backgrounds, and abilities of every individual within our company. Our mission is to support you in achieving your goals by providing the guidance and resources you need to reach new heights. 

About WORKHUB AGENCY

Workhub offers the best jobs, internships and scholarship opportunities to millions of people around the world. Take a hold of your professional career today, start your journey to explore a world full of opportunities.

Application Deadline: April 17, 2025

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