We are seeking an experienced and driven ICT Infrastructure Manager to lead and develop our dynamic ICT Infrastructure team. This role involves overseeing the design and implementation of a secure, high-performing ICT infrastructure, ensuring continuous improvement and innovation. You will be responsible for maximizing the skills of the team and managing ICT-related projects from inception to completion.

Together Housing: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. 

Outline of key responsibilities for the ICT Infrastructure Manager…

• To advise and run ICT projects, including any procurement process, contract setup and configuration decisions, ensuring that all new purchases are measured against solid functional requirements and that all integration and business needs relevant to the wider ICT team have been considered and addressed
• To liaise with the Leadership and Senior Management Teams to create the ICT Disaster Recovery Plan within Business Continuity plans
• Ensure the design of the ICT infrastructure is robust with the capabilities to handle and report on Cyber Security events
• Where exceptions arise, assist the ICT teams with issue resolutions
• Lead the design of processes and implement and maintain the documentation of the data within the ICT team and audit scopes

We are looking for someone who has…

• The ability to exercise people management skills to ensure business targets are met
• Effective Performance Management and development skills (Systems/KPIs etc)
• Excellent communications skills, with an enthusiastic approach to customer service
• Strong problem solving and analysis skills
• Qualifications / certifications related current technologies, such as Microsoft, CompTIA, ITIL

In return, we are offering the successful candidate in the ICT Infrastructure Manager role…

• Starting salary of £58,914
• 27 days holiday (rising to 32 over 5 years’ service) + bank holidays 
• A flexible working environment, with a range of family friendly policies
• You will be working 37 Hours Monday-Friday     
• Hybrid role with office attendance as and when required 
• Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers. 
• Wide range of technical, professional, and personal development training opportunities 
• Attractive pension scheme 
• Health and wellbeing benefits including access to GPs 
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice 
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability. 
• To view the full range of our award winning benefits click on the Employee Benefits Link

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received.  Therefore, please apply without delay! 

Please ensure you fully answer the questions on the application form.