The Role

We are looking for a dedicated team member to join us at NEOM Wellbeing in a mobile role. This position is based at our White City store, with a base contracted hours of 18 hours per week, spread over 3 days. However, we are looking for someone who would be open to increased weekly hours depending on business needs, which could be up to full-time.

As a mobile team member, you will have the flexibility to travel to our various sites across the London and Greater London area. While our store in White City will be your home base, you will also support stores in Brent Cross, Liverpool Street, and occasionally Guildford and Bicester Village. Your rota will be provided on a bi-weekly basis, and we are looking for someone who is enthusiastic and excited to accept overtime shifts to support our stores across London and the surrounding areas.

In this role, you must be able to offer an exceptional customer experience that is welcoming, genuine, and in line with our brand values. You should thrive under pressure, work well in a team, and react to change in a positive and calm manner while maintaining professionalism at all times. Availability to work weekdays, weekends, and late nights is required.

A natural interest in health and wellbeing is essential, as we want you to share your wellbeing journey, tips, and advice with both your team and our customers.

Why NEOM Wellbeing? 

At NEOM Wellbeing, we’re more than just a company—we’re a movement. Our mission is to supercharge the wellbeing of our communities and our planet, to leave both in a better place. If you want to work for an award-winning, B Corp certified business, that is leading the way in Wellbeing look no further.   

We couldn’t be NEOM Wellbeing if we didn’t look after the wellbeing of our own staff. With extra Wellbeing days, time off to volunteer, time off on your birthday (all pro rata), along with enhanced healthcare coverage, sick leave and competitive maternity entitlement, we’ve got you covered. Not to mention the NEOM goodies with a monthly product allowance and 60% staff discount!  

We are on the hunt for someone who lives our Values, is A Good Egg, someone that will Challenge The Status Quo and understands that a positive Attitude Is Everything! If this sounds like you apply below! 

What You Will Do

• Provide the highest standard of NEOM Customer Experience at all times in store to inspire wellbeing
• Drive forward sales and company objectives
• Assist the team and Store Management with daily tasks
• Proactively contribute to the wellbeing of our planet & our people
• Work on initiative and be super proactive
• Maintain company standards at all times
• Ensure the highest standards of housekeeping, cleanliness and visual merchandising are upheld

• A love of customer service and to be able to translate this to inspire your colleagues
• Self motivator and be able to maintain impeccable standards in store
• Confident communicator - treat everyone with honesty, kindness and respect
• Able to work effectively with cross functional teams
• Meticulous attention to detail
• The ability to work retail hours - which can include weekends and evenings

What We Would Love

• Team player with a can-do attitude
• Deep affinity of NEOM and its values with a keen interest in wellbeing
• Positive energy that will inspire others
• Capable in Excel and Google Drive

• TIME TO CHILL - 25 days holiday plus bank holidays (pro rata)
• BIRTHDAY TREAT - Time off on your birthday (pro rata)
• WELLBEING TIME - take some time to recharge and reset (pro rata)
• NEOM GOODIES - A free NEOM product each month, plus staff discount for you to enjoy
• HEALTH CARE - Cash back plans, outpatient cover, GP consultations, therapies and mental health support 
• DO GOOD, FEEL GOOD - Time off for you to volunteer, plus support for personal fundraising efforts

Apply Now

If you’re ready to share some Good Vibes in our London and surrounding stores and join the team at NEOM Wellbeing, apply below, we can’t wait to hear from you!