Job Title: Maintenance Technician

Reports To: Director of Environmental Services

Job Summary

Responsible for executing maintenance requests by diagnosing problems and making repairs in order to maintain the physical condition and appearance of the community according to operating and safety standards; ensure that service requests and repairs are made in a timely manner.

Principal Duties and Responsibilities

The following essential functions are the fundamental job duties of the position to be completed with or without reasonable accommodation.

• Diagnose and repair problems in such areas as HVAC, electrical, plumbing, major appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting/wallpaper, water features (pools, spas, etc.) and waste management systems.
• Complete assigned service requests and repairs consistent with company operating and equipment/supply standards and in a safe and timely manner.
• Perform turn-key work as required to ensure vacant apartment homes are rent-ready in a timely manner.
• Maintain customer service standards. Respond to resident requests and work with residents to minimize/resolve problems and complaints. Follow-through to ensure issue is resolved.
• Apply all applicable ESL Policies and Procedures such as, but not limited to, company operating and safety standards. Promote safe work practices among on-site staff.
• Ensure compliance with all federal, state and local laws, specifically Fair Housing regulations, building codes and environmental laws and regulations.
• Assist with organizing and prioritizing service requests and general maintenance tasks.
• May drive company vehicle from community to social and other various destinations (only if required by community).
• May supervise the work of other associates and outside contractors.
• May perform other duties as assigned.

• High School diploma or equivalent (GED) preferred.
• One (1) year experience in property management maintenance performing the duties associated with an Environmental Services Associate.
• Able to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication, and division in order to do basic calculations and analysis such as estimating, determining averages and percentages, and totals.
• Able to occasionally operate general office equipment such as, but not limited to, personal computer, telephone, photocopying machine, facsimile machine, and postage machine.
• Able to frequently use general maintenance tools, supplies and equipment such as, but not limited to, hand tools, pressure washers, blowers, paint equipment, pool chemicals, ice removal equipment, ladders, landscaping equipment, sanders and safety equipment.
• Able to frequently handle and use chemicals and general cleaning supplies.
• Must possess basic hand tools necessary for performing maintenance related duties.
• Position requires driving responsibilities (may use Company provided vehicle and/or personal vehicle).
• Must possess valid driver’s license.

Expected Performance

• Connect and help residents transition from home to community through thoughtful engagement at every level of interaction.
• Ability to work varied schedules to include weekends, evenings, and holidays.

We offer a full benefits package that includes medical, dental, vision, STD/LTC, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days in PTO in the first three years.