SWATX is looking for a Managed Services Pre-Sales Engineer

The Managed Services Pre-Sales Engineer is responsible for providing technical expertise and pre-sales support for managed services solutions. This role involves collaborating with sales teams, engaging with clients, and delivering tailored solutions to meet business needs.

Key Responsibilities:

• Work closely with sales teams to understand client requirements and propose suitable managed services solutions.
• Conduct technical presentations and product demonstrations to prospective customers.
• Develop and deliver proof-of-concept (POC) solutions to showcase service capabilities.
• Assist in preparing proposals, statements of work (SOWs), and technical documentation.
• Collaborate with internal teams to ensure seamless integration of solutions with client environments.
• Stay up to date with emerging technologies and industry trends in managed services.
• Build strong relationships with clients by providing consultative expertise and addressing technical concerns.
• Support the transition of pre-sales solutions into successful service implementations.

Qualifications & Skills:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 3+ years of experience in a pre-sales engineering role within managed services or IT solutions.
• Strong technical knowledge of cloud computing, networking, security, and IT infrastructure.
• Experience with IT service management (ITSM) frameworks such as ITIL.
• Excellent presentation and communication skills.
• Ability to translate technical concepts into business value for clients.
• Strong problem-solving and analytical skills.
• Ability to work collaboratively with sales, engineering, and service delivery teams.