Location: Novato, CA

Zifo is hiring for a Business Systems Analyst (BSA) to work in the R & D area with one of our pharmaceutical clients. The BSA will implement instrument systems and software that meet the client's business needs. The BSA will help ensure systems are implemented efficiently, following a standard process to deliver systems that meet business needs, enhance compliance, improve efficiency, and reduce regulatory risk.

**This role requires 100% on-site presence at the client site in Novato, CA**
**This role is not eligible for relocation assistance**

Responsibilities:

• Interface instruments, instrument workstations with systems/software
• Perform testing and ensure system meets business needs. Resolve defects
• Analyze, develop, document data flows/ process maps
• Collaborate with cross functional stakeholders to perform proof of concept (POC) testing.
• Develop, review, and obtain approval of SDLC documentation.
• Partner with the lab users and business SME’s to ensure software meets business needs and is used appropriately
• Implement business configurations and administer systems
• Develop test cases for systems/ software
• Draft SOPs, work instructions and other training materials
• Provide Post-Go live system/application support

Must Have:

• Ability to plan and prioritize assignments effectively to meet timeline commitments
• Ability to work independently with minimal supervision
• Experience implementing and managing COTS, custom, simple, complex solutions used in the R&D Lab (SDMS, LIMS, instrument software, etc)
• Experience developing life cycle documentation and system/instrument specific SOPs in a regulated environment
• 5 years direct experience implementing/validating software in a regulated environment
• 2 years’ experience in a laboratory environment
• Strong interpersonal communication skills including meeting management, negotiation/persuasion, and conflict resolution
• Self-motivation, and be a quick learner of business processes and technology
• Versatility with Microsoft Office (or similar) application skills including Word, Excel, PowerPoint, Visio, and Project

Highly Desired:

• Experience in generating Data Flows, Process Flows, SDLC deliverables particularly URS, FRS, Config Spec, Test Scripts
• Experience/Knowledge of good requirements gathering techniques including process mapping techniques.
• Experience in standard software development methodologies (Waterfall, Agile etc.)
• Experience initiating and managing Change Control, and Deviations requests

Qualifications

• Bachelor’s/Master’s degree or equivalent in biology, biomedical engineering, chemistry, or a related field
• Strong background in biology and chemistry with lab experience
• 5 years as a Business systems consultant / analyst, preferably in the pharmaceutical life sciences industry
• Hold a solid Understanding of Pharmaceutical Research and Drug Discovery & Development processes and Biologics workflows
  

A successful Zifo-ite is:

• Independent, Self-Motivated & Results driven
• Willing & able to quickly acquire new Technical Skills & Business Principles
• A critical thinker who possesses logical reasoning
• Curious and always looking for creative solutions to complex problems

CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 7 of the Top 10 Biopharma companies.

We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability.

We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts.

If you share these sentiments and are prepared for the atypical, then Zifo is your calling!

Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.