Location London or Milton Keynes (minimum of two days a week in the office. You can do more than two days if preferable)

Reporting to Head of Monitoring and Evaluation and Knowledge Management  

Working hours Full time (9day Fortnight companywide)

Contract type/duration Permanent  

Band: 3.2

Salary: £57,995 to £63,000 (Dependent on office location and proven ability)

Closing date 9am 9th April 2025

The Role

Responsible for leading, developing, deploying and the adoption of Connected Places Catapult’s knowledge management strategy to ensure that knowledge is captured, accessible, categorised, shared and effectively utilised across the organisation.  

Key Responsibilities 

• Lead the knowledge management strategy and function of Connected Places Catapult. 

• Design, implement and maintain a comprehensive knowledge management strategy in line with the Catapult’s Corporate Strategy, mandate and relevant regulatory policies. 

• Promotion of a culture of knowledge sharing and collaboration through the creation of processes, systems and tools that enable the business to learn and continuously improve its use of data. 

• Provision of guidance, training and support to colleagues to realise the full benefits of excellent knowledge management across the business. 

• Creation of business information and reports that visualise the data that is held across the organisation to inform decision making, prioritisation of resources and effectiveness of the knowledge management strategy in place. 

• Work with the Business Units, Strategic Units and Corporate Services to provide insights and recommendations to inform their respective strategies. 

• Management of third-party data sets and resources to ensure their relevance and effective use, working with relevant colleagues to ensure compliance on usage and utilisation across the business. 

• Collaborate with General Counsel to track and manage IP created across the business putting in place appropriate measures and controls to effectively manage. 

• Ensure an ethos of equity, inclusivity and diversity underpin your work activity, contribute to inclusive innovation across all Catapult activities. 

• You may be required to undertake any other reasonable duties to support the Catapult in achieving its strategic outcomes and ensure effective business operations. 

Required skills and experience 

• Experience of supporting colleagues to understand and buy into the merits of Knowledge Management systems. 

• Experience designing and delivering Knowledge Management approaches and methods to increase organisational learning and organisation credibility externally. 

• Experience of innovative knowledge management solutions, including building smart repositories, taxonomy led searchable knowledge systems and user-friendly adoptable solutions. 

• Experience of designing mix-method approaches and collecting/analysing qualitative and quantitative data to create knowledge artefacts. 

• Experience of supporting others to use knowledge management systems to lead embed learning. 

• Ability to produce high-quality deliverables and communicate insights in an interesting and compelling way using a variety of formats to suit the target audience.  

• Ability to successfully develop collaborative working relationships across the business and work with colleagues with diverse skill backgrounds. 

• Strong attention to detail and ability to support process development and compliance.  

• An excellent working knowledge of the MS Office 365 suite. 

• The ability to plan, prioritise and manage a varied and busy workload delivering to a high standard with measurable outputs and meeting deadlines. 

• Demonstrating professionalism, resilience and self-awareness, always acting in a professional manner and showing determination, drive and commitment particularly when faced with challenges and setbacks. 

Required Competencies 

• Spark creative thinking across all tasks. 

• Apply systems thinking to problem solving. 

• Create effective networks. 

• Use personal influence to progress beyond challenges and blockers. 

• Use experience to provide the voice of the customer in all activities. 

• Effectively manage communication across teams and stakeholders, lead meetings and contributes to publications and events. 

• Co-ordinate plans across activities. 

• Role model agility and adaptation. 

• Champion and promote inclusion and sustainability. 

•  9 day fortnight for everyone, we have a full company shutdown every other Friday.
•  23.5 holiday entitlement for everyone, with pro-rata calculations for part-time employees, along with a Christmas shutdown period for additional days off.
•  Competitive pension, up to 10% company contribution to help you save for your future.
•  Two paid days of volunteering leave per year (pro-rata for part-time employees) to support charitable activities.
•  Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members.
•  Cycle to Work Scheme encouraging a healthy and sustainable commute.
•  Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well-being.
•  Payroll Giving scheme, allowing regular charitable contributions from pre-tax income, maximizing the impact of your donations.
•  Discounts and offers from a wide variety of retailers, enhancing your purchasing power and providing savings opportunities.
•  Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates – provides employees with free, expert mortgage advice and end-to-end mortgage support from the application process through to completion.

Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.