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Reporting & Analysis Manager (Telco)

Company: Volton

Job Location: Athens, Attica, Greece

Job Type: FULL_TIME - (HYBRID)

Date Posted: April 17, 2025

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Volton Hellenic Energy SA is a Greek company that is dynamically active and is rapidly increasing its capacity in the field of Electricity Supply and Trading, in the Gas Energy Sector and Telecommunications (through Orizon).

By offering reliable services that meet the ever-growing energy needs of businesses and households, Volton aims to build solid and trustful relationships with its customers. The company's ambition is to become one of the most important companies in the industry and remain at the forefront of developments as the first multiservice provider combining Electricity, Natural Gas and Telecommunications.

We are seeking a Reporting and Analysis Manager (Telco) to lead data-driven decision-making within our telecom company. This role is responsible for managing reporting frameworks, analyzing business performance, and providing actionable insights to support strategic objectives. The ideal candidate will have strong analytical skills, telecom industry knowledge, and experience in reporting tools and data visualization.

Responsibilities

  • Develop, automate and maintain reports on key business metrics, financial performance, and operational efficiency
  • Conduct in-depth analysis of customer behavior, network performance, and market trends to support decision-making
  • Track KPIs across different business units and provide recommendations for improvement
  • Work closely with IT, Product and Technology teams to translate data into business strategies
  • Enhance reporting processes by implementing BI tools and dashboarding solutions (e.g., Power BI, Tableau)
  • Ensure data integrity, accuracy and consistency across reports
  • Bachelor’s or Master’s degree in Business, Finance, Data Analytics, or a related field
  • 5+ years in data analysis, reporting, or business intelligence, preferably in the telecom sector
  • Proficiency in SQL, Excel and data visualization tools (Power BI, Tableau, Looker); experience with programming languages like Python or R is a plus
  • Understanding of telecom KPIs, revenue analysis, customer churn and network performance metrics
  • Strong problem-solving skills with the ability to interpret complex data into actionable insights
  • Excellent presentation and storytelling skills to convey data-driven recommendations to stakeholders
  • Ability to manage multiple reporting initiatives and deliver results within deadlines

Personal Skills

  • Excellent communication skills, in both spoken and written formats
  • Collaborative and team-spirited personality
  • Critical thinking and problem-solving abilities
  • Strong organizational skills with attention to detail
  • A competitive fixed salary package aligned with your experience and expectations
  • Hybrid working model
  • Private insurance, corporate benefits and perks
  • Continuous training and professional development
  • Excellent professional environment
  • Modern and productive working facilities  

Don’t miss the chance to join a Great Place to Work-Certified Company that fosters a positive work environment, proudly recognized as a Best Workplace for Women 2025.

All applications will be treated with confidentiality. If your CV meets the requirements of the job, we will contact you by phone to schedule an appointment. Information about the company on our site volton.gr

Act as if what you do makes a difference. It does.

“William James”
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