We are seeking a Senior Manager for one of our leading clients. This position manages all aspects of an administrative support contract covering approximately 100 staff across multiple geographic locations, ensuring operational excellence, compliance, and cohesive team culture while serving as the primary point of contact between contractor staff, regional managers, and senior leadership.

Key Responsibilities

Contract Management and Performance

• Oversee all aspects of Service Contract Act (SCA) compliance
• Develop performance metrics dashboards and prepare comprehensive reports for senior management
• Coordinate with regional managers to ensure customer requirement alignment
• Conduct regular performance assessments based on feedback from regional managers and customer POCs

Team Development and Operational Support

• Foster unified organizational culture across geographically dispersed teams
• Design standardized onboarding, training programs, and performance improvement plans
• Organize virtual team events to maintain cohesion while providing mentorship and career development
• Serve as escalation point for complex issues while facilitating efficient communication
• Identify process improvements and assist with recruitment and staff transitions as required

Stakeholder Relationship Management

• Build strong relationships with customer management while representing contractor interests
• Develop effective communication channels between all stakeholders
• Resolve conflicts and address concerns promptly to maintain operational continuity

• Minimum 5 years' experience managing federal SCA/administrative support services contracts
• Exceptional interpersonal skills with focus on people management and employee relationships
• Strong HR skillset
• Strong written and verbal communication abilities
• Demonstrated experience with performance reporting and data visualization tools
• Bachelor's degree in Business Administration, Management or related field
• US Citizenship required

Preferred Qualifications

• Familiarity with HUBZone program requirements and compliance
• Experience with federal contracting in multiple geographic regions
• Advanced certification in project management or contract administration
• Proficiency with collaboration and project management software platforms
• Proven track record building distributed administrative teams

Our client a HUBZone federal contractor, focuses on partnering with their clients to provide innovative support staffing solutions to improve their productivity and operational efficiency. They have earned the reputation for being a transparent and dependable business partner for their clients.

Company Culture and Values: Our clients’ culture is one of creativity and participation in a cooperative, progressive workplace. They prosper because their leaders and associates can adapt to change, stand tough on issues, think differently and act early. Their culture is defined by honesty, respect for individuals, transparency, and teamwork. They have an ideal equilibrium of values, work and play, where all employees get opportunities to grow both professionally & personally.

Diversity and Inclusion Statement: Our client is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Benefits: Our client’s benefits are fully competitive with industry standards.

Location: Prefer onsite - but hybrid arrangements will be considered.