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Tender Desk Manager (f/m/x) Ocean Freight EMEA

Company: Nippon Express Europe GmbH

Job Location: Rotterdam, South Holland, Netherlands

Job Type: FULL_TIME - (HYBRID)

Date Posted: April 05, 2025

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The Nippon Express Group is one of the leading global logistics service providers, with its Japanese corporation headquartered in Tokyo. We offer a wide range of services including air and ocean freight forwarding, cargo handling, removal services, and warehouse operations. With over 73,000 professionals in 50+ countries and regions, the NX Group is renowned for its global presence.

The main purpose of your role:

As a Tender Manager within our dynamic Ocean Freight division, you'll lead key tender and bid management processes to drive successful, customer-focused proposals while ensuring profitability and competitive advantages in our offerings.

  • Lead and coordinate the tender management (TM) process, balancing workloads within the team and acting as the bid manager to deliver high-quality proposals.
  • Develop customer-centric, competitive proposals that support profitable business growth.
  • Translate corporate strategies into actionable goals within the Ocean division.
  • Play a key role in expanding tendered business by increasing both volume and gross profit (GP).
  • Prepare accurate and competitive RFQs/RFIs/RFPs in partnership with global and regional priority accounts, while closely collaborating with other Tender Management teams, Bid Owners, and Product and Support functions.
  • Oversee reporting, business administration, and the maintenance of tender-related databases.

These are your key tasks:

  • Oversee the full tender cycle, from gathering information to pricing and proposal submission.
  • Ensure high-quality proposals meet client needs and align with company objectives.
  • Coordinate responses with internal teams, handling queries and ensuring timely submissions.
  • Design customer-centric solutions in line with corporate goals, using data to recommend optimal business approaches.
  • Maintain updated pricing databases for transportation and distribution rates.
  • Collect competitor insights on pricing, client base, and services to inform tender strategy.
  • Conduct post-bid reviews, sharing insights with stakeholders to refine future proposals.
  • Track tender results, documenting wins, retentions, losses, and trade lanes.
  • Work closely with IT, Sales, Trade Lane Management, and other teams to deliver customer-driven solutions.
  • Support effective resource allocation across regions, enhancing team responsiveness.
  • Minimum of 7 years' experience in freight forwarding, particularly within the ocean freight sector.
  • Proven expertise in managing tender processes and creating competitive proposals that lead to successful business outcomes.
  • Strong analytical skill set with a keen attention to detail that ensures accuracy and effectiveness in bid responses.
  • Excellent communication, negotiation, and interpersonal skills to build relationships and influence stakeholders.
  • Understanding of market trends, competitor strategies, and supply chain dynamics.
  • Fluency in English is mandatory; proficiency in additional languages is a plus.
  • Strong organizational skills, with an ability to prioritize tasks effectively in a fast-paced environment.
  • Advanced proficiency in MS Office, particularly Excel, is required; familiarity with Access is a plus.
  • Knowledge of Transportation Management Systems (TMS) like CargoWise or SAP and CRM systems.
  • Bachelor's degree in Business Administration, Logistics, or a related field is preferred.
  • Potential location for the first 3-6 months: Antwerp, Belgium
  • A permanent position within a leading logistics company
  • Stimulating tasks within a diverse and international environment
  • Great team members who will help you to get onboarded quickly
  • Good Work-Life-Balance, possibility to Work From Home (hybrid model)
  • Attractive salary
  • Various additional benefits

Hard work beats talent when talent doesn’t work hard.

“Tim Notke”
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