eComm Executive Operations Director/ Right Hand to the CEO needed in Roanoke, Virginia, United States

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eComm Executive Operations Director/ Right Hand to the CEO

Company: WORKHUB AGENCY

Job Location: Roanoke, Virginia, United States

Job Type: FULL_TIME - (ON_SITE)

Job Salary: 0 USD per month.

Date Posted: April 16, 2025

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Job Description

Location: RemoteType: Full-timeStart Date: ImmediateReports To: CEOCompensation: Competitive, commensurate with experienceAbout UsWe're a rapidly growing eCommerce company managing multiple six and seven-figure brands across Amazon, Shopify, Etsy, and emerging marketplaces. Our lean, high-performing team is looking for a strategic operational leader to partner directly with our CEO to drive Omni- Channel business growth and excellence.This role goes beyond traditional operations management—it's about becoming a trusted strategic partner who can transform vision into execution, create scalable systems, and enable the CEO to focus on growth initiatives and innovation. You must be an intelligent problem solver with an Entrepreneurial flair. You are organized & confident while humble understanding none of us know it all as it is an ever changing landscape.Your MissionAs the operational backbone of the organization, you'll bridge strategy and execution while maintaining a clear view of both day-to-day operations and long-term objectives. You'll bring structure to complexity, develop scalable processes, and ensure alignment across all teams. This unique position requires exceptional strategic thinking, operational excellence, emotional intelligence, and eCommerce expertise.Key ResponsibilitiesStrategic Leadership & OrganizationTransform the CEO's vision into actionable plans with clear timelines and deliverablesDevelop and implement systems to track progress and ensure cross-functional alignmentLead initiatives across multiple brands and platforms with precision and accountabilityExecutive EffectivenessStrategically manage the CEO's priorities and schedule to maximize productivityIdentify critical focus areas and help deprioritize lower-impact activitiesShield the CEO from unnecessary distractions while maintaining open communication channelsOperational ExcellenceOversee daily execution across marketing, inventory management, and team coordinationSpearhead product launches from initial sourcing through final marketplace listingEnsure project milestones are met while promoting team autonomy and ownershipSystems DevelopmentCreate standardized operating procedures that reduce complexity and enable scalingOptimize technology stack including ClickUp, SoStocked, Slack, and KlaviyoStreamline information flow and decision-making processes throughout the organizationTeam LeadershipBalance directive leadership with supportive guidance based on situational needsProactively identify and address operational challenges before they impact performanceFoster accountability while maintaining team morale and clarity of purposeQualificationsRequired Experience3-5+ years in eCommerce operations with specific expertise in Amazon and ShopifyPrevious experience as Chief of Staff, Executive Assistant to C-level, Head of Operations, or similarDemonstrated success managing remote teams, freelancers, and agency relationshipsAdvanced project management skills with proficiency in ClickUp, Trello, or NotionStrong understanding of digital marketing principles (email automation, PPC, SEO)Data-driven approach with ability to leverage KPIs for decision-makingExceptional communication skills with high emotional intelligenceTechnical proficiency with eCommerce tools (Google Workspace, Helium10, SoStocked)Preferred SkillsCopywriting and editing capabilities for marketing materialsExperience directing content creation and creative strategySupply chain management and logistics coordination experienceWhat We OfferDeep partnership with the CEO and opportunity to shape company directionComprehensive ownership of operations with significant growth potentialRemote flexibility with full autonomy over your workClear path to COO-level responsibilities for the right candidateOpportunity to build something meaningful in an agile, entrepreneurial environment"We're seeking more than an executor—we want a true thought partner who helps the CEO operate at their highest level. The ideal candidate becomes an extension of the CEO's strategic thinking and operational capacity, creating a partnership that drives exceptional results."Application Process: Finalist will be Tested & Vetted.Respond Immediately with letter of Introductionwith "CEO's Right Hand" in the subject line. Applications without this subject line will not be considered.Additional Requirements:Fluent English with excellent communication skillsAvailability during 9am-5pm EST working hoursStrong understanding of American business cultureComprehensive knowledge of Amazon and interrelationships between DTC platformsStandout candidates are encouraged to include a brief video introduction highlighting your unique strengths and relevant previous experience in similar positions.CategoryBusiness Project ManagementSkillsBusiness Planning & StrategyResearch & StrategyTeam ManagementClickUpEcommerceInventory ManagementAmazon WebstoreShopifyAmazon FBAScopeMedium, More than 6 months, Expert level, Contract-to-hire opportunityLocation preferencesWorldwide, United States, United Kingdom, Canada, AmericasBudget$3,000.00 🚨Are you a powerhouse operator with an entrepreneurial mind and a knack for execution? We're a fast-scaling eCommerce company running multiple 6–7 figure brands across Amazon, Shopify, Etsy, and more. We’re seeking a strategic right hand to our CEO—someone who can turn vision into execution, create order from chaos, and drive growth across an omni-channel ecosystem.This is NOT a typical operations role. You’ll be the CEO’s closest strategic partner—translating big-picture ideas into 💥 What You’ll Get: Direct partnership with the CEO High-level ownership & autonomy Remote flexibility Path to COO-level growth The chance to build something meaningful in a lean, fast-moving team 📩 To Apply: Send a Letter of Introduction with the subject line:👉 "CEO's Right Hand"📹 Bonus: Include a short video intro highlighting your unique experience!

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