OBJECTIVE 

This position is primarily responsible for maintaining and billing all contract customer accounts, reviewing accounts receivable customer postings and collection activities for janitorial contract accounts.

ESSENTIAL FUNCTIONS 

• Working closely with Operations staff to ensure timely and accurate contract and janitorial extra charge billing and related independent contractor pay. This includes invoicing activities and accounts payable entries.
• Maintaining accurate Contract database for contract details, including: setup, cancellations, increases, decreases, or operational assignments
• Following up with customers on account collections, with the goal of establishing payment terms while preserving client relations
• Entering notes related to customer collection activities
• Maintaining collections goals as set by the management team
• Be able to accurately answer customer account related questions and effectively communicate with customers
• Other accounting duties, as needed
• Periodically review position related policies and procedures and recommend improvements where needed

• Associates Degree in Accounting, Business or Finance or work equivalent prior experience
• Minimum of 1-2 years of accounting support experience; Microsoft Dynamics Business Central highly desirable.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Accuracy - Ability to perform work accurately and thoroughly.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems
• Outlook, Excel, automated accounting software experience preferred.

City Wide offers a competitive salary, including commission and bonus, for this position. In addition, we offer a comprehensive benefits package to include medical, dental, vision and PTO.