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Mission Services Intern

Company: Make-A-Wish® Illinois

Job Location: Chicago, Illinois, United States

Job Type: FULL_TIME - (HYBRID)

Date Posted: April 06, 2025

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Every year, nearly 1,200 children in Illinois are newly diagnosed with a life-threatening illness. Make-A-Wish Illinois believes that wishes are an important part of the overall care and treatment of these children, and each wish offers the opportunity for a joyous, life-changing experience. This belief guides us in everything we do at Make-A-Wish Illinois, as we are fueled and guided by our values — values that are represented in the inspired people we work with and the life-changing work we do, every day. 

Since being founded locally in 1985, Make-A-Wish Illinois has granted more than 17,000 wishes and continues its mission to share the power of a wish with children in all 102 counties across the state. This is made possible with the support over 1,000 WishMakers and numerous donors and other supporters. A dynamic, professional staff is also essential to delivering high-quality wishes to children.

The Make-A-Wish Illinois Internship Program is a structured 10-week program (June-August) that will provide you with a unique opportunity to see how a renowned nonprofit organization runs from the inside by developing business acumen. This internship supports the Mission Services team and provides candidates insight into how staff works with volunteers and medical partners to deliver high impact wish experiences for wish children and their families.  Interns will gain exposure to various stages of the wish journey and will play a key role in connecting volunteers with wish opportunities and ensuring wishes progress through the wish journey. 

This is an unpaid internship opportunity.

Qualified candidates will be contacted by hiring team to schedule interviews.

Time Commitment: 10-15 hours per week (hybrid work experience), including at least one in-office working day, from early June through early August. It is required to attend our in-office orientation on Tuesday, June 3rd, 2025.

Minimum Requirements:

  • Must be able to work in a hybrid environment and commute to our downtown Chicago office (we are located in the Central Loop)
  • Selected candidates will be asked to participate in a criminal background check
  • Must reside in the state of Illinois during the duration of the internship cycle
  • Demonstrated ability to work well in a team environment
  • Desire to contribute to the mission of Make-A-Wish

Key Responsibilities:

  • Posting available wish volunteer opportunities 
  • Assigning volunteers to wishes 
  • Maintaining volunteer contacts in Salesforce 
  • Creating and updating wish volunteer resources 
  • Volunteer outreach 
  • Drafting content for monthly wish volunteer newsletters 
  • Assisting with medical wish clearance requests 
  • Sending wish boosts or celebration kits to wish children 
  • Entering various wish and/or volunteer-related data into Salesforce 
  • Additional duties as assigned 

Skills and Abilities:

  • Excellent oral and written communication skills 
  • Strong attention to detail 
  • Ability to work in a fast-paced, collaborative environment 
  • Proficiency with Microsoft Word and Excel 

Preferred Qualifications:

  • Coursework in Non-Profit Management, Business, Data Analytics, Marketing, Communications, and/or Hospitality 

An internship at Make-A-Wish Illinois provides a unique opportunity to see how a renowned nonprofit organization runs from the inside. In addition to the learning opportunities outlined in the job description, all interns also:

  • Sit down with the senior leaders of our organization
  • Build working relationships with interns throughout other departments
  • Skill-based workshops and projects
  • Participate in creating impactful lifelong memories for children with critical illnesses and families
  • Opportunity to assist in the creation and execution of wishes

Failure doesn’t mean you are a failure; it just means you haven’t succeeded yet.

“Robert H. Schuller”
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