Headquartered in Geneva and part of the A.P. Moller Group, Unilabs is a leading European diagnostic services provider, that aspires to be at the heart and start of all effective treatment decisions. 

With operations in 14 countries, Unilabs is positioned as a leading diagnostics company with one of the broadest geographic coverages in Europe. 

Unilabs possesses the most comprehensive portfolio of diagnostic services in Europe, serving: public and private healthcare providers, county councils, the general public, insurance companies, the pharmaceutical industry and Contract Research Organizations. 

The Role

The new Rad Units Ops Lead will have a key role sustaining and delivering Radiology Operational Unilabs Strategy to improve and control the efficiency levels, standardization of procedures, scan and changeover times, exam protocols with Medical Team, optimize agendas management and booking with Retail Team, etc. With the whole vision of deploying Lighthouse best practices along Radiology Units in Portugal. 

He/she is expected to be very close to the daily business, retail and units teams, and with that, have a deep understanding of the radiology operations and/or bring strong learning ability, agility and curiosity, promoting the usage of Data and stablishing the right KPIs to measure the performance and manage the proper decisions.  

The Rad Units Ops Lead will report to the Head of Ops Radiology of Portugal, working closely with the Retail Regional Leaders and Units Managers, Medical Service, IT, Engineering and Infrastructure and Commercial. 

Key Accountabilities:

• Demonstrate functional leadership to support country, regional and unit operations; being a strong partner of retail team;

• Establish strong relationships with the functional business partners and the Country Team;  
• Participate or lead specific transformational and improvement projects in radiology operations service, measuring the outcomes in cost, time and quality;
• Review the financial indicators, Variable, Personal Cost and Opex and any cost actions to control the profitability of the Radiology Units. 
• Strong Gate Keeper for the P&L bottom line across all Rad units;
• Define process principles & targets and identify new ways of working, especially through digitization and data;
• Being a key stakeholder of any Engineering & Facility Project;
• Champions process, methods, and tools to increase efficiency and effectiveness of the Radiology operations;
• Effectively supervise and analyses the daily operations, ensuring that the principles of Lighthouse model are being deployed;
• Open to Cross-Border Initiatives and Collaborations. Embedded in the Unilabs Radiology Community.

• Experience in management and operational roles on the public and private healthcare systems / healthcare industries;
• Experience leading, developing, empowering, and motivating high-performing teams; 
• Experience in the Radiology sector;
• Change Management experience;
• Experience working in a multinational context;
• Data & Cost Manager Mindset;
• P&L Focus;
• Fluent in English and Portuguese;
• Power BI management as a plus.

At Unilabs, we value diversity and foster an inclusive work environment where everyone is welcome, regardless of gender, age, background, disability, or any other condition that could be considered discriminatory or exclusionary.