Are you a dynamic leader with a passion for enhancing the wellbeing of older people? Do you thrive in a role where you can shape services, lead a team, and create a positive impact every day? If so, we want to hear from you! 

We are looking for a Wellbeing Manager to take the lead in creating an enriching, supportive, and engaging environment for residents at Castle Retirement Village in Berkhamsted. This is more than just a role - it's an opportunity to drive innovation, lead a dedicated team, and ensure residents receive the best possible wellbeing support tailored to their needs. 

The Wellbeing Manager role is a full time position and due to the nature of the work, will require the successful candidate to offer some flexibility with working hours.

This is a rewarding role where you will have the chance to shape and enhance our residents' quality of life, ensuring they feel supported, engaged, and empowered.

Key Responsibilities:

• Leading the emergency response service team, respond to emergency calls within the Village and delivering first aid where needed.
• Promoting the health and wellbeing of older people living within the Village and to help maintain independence and safety for residents.
• Carrying out wellbeing assessments for residents and enhancing the current wellbeing service
• Auditing servicing delivery, reporting on the outcomes and impact of the service
• Managing the team rota and shift patterns so provision is provided 24/7
• Support monitoring of the emergency call system, report issues and faults to the village manager
• Carrying out the wellbeing baseline and annual assessments for residents as per the RVG policy
• Signposting to healthcare professionals e.g., GP / primary care services. 
• Providing information and awareness sessions about key health issues such as osteoporosis / falls prevention, heart disease etc
• Setting up wellbeing focus groups to meet up monthly where appropriate
• To ensure all aspects of Health and Safety in your location adhere to RVG’s Health and Safety policies and requirements

Requirements:

• Emergency first aid qualified and confident in administering CPR until further help arrives
• Significant experience in working with older people
• Experience or knowledge of primary care and referral to primary care 
• Experience of managing a team and organising staffing rota’s 
• Ability to analyse risk and respond appropriately, seeking support as necessary
• Full understanding of supporting a resident in an emergency and supporting until emergency services arrive

In return we offer:

• Medicash health cash plan
• Pension scheme
• Generous holiday entitlement, birthday leave and volunteer days!
• Enhanced maternity/paternity/adoption leave
• Life assurance